Refund and Cancellation Policy

Last updated: 20 October 2026

This policy explains how cancelling and refunds work for the ReplyLoop subscription.

Free trial

Every new workspace gets a 7-day free trial. You are not charged during the trial, and no card is needed to start it.

The owner can cancel at any time from the Billing page in the app.
After you cancel, your plan stays active until the end of the period you have already paid for. It will not renew.
Your contacts and chats remain in your workspace, and you can ask us to delete them at any time.

The subscription is billed monthly in advance at ₹499 per month. Payments for a period that has already started are not refunded.
If you were charged twice for the same period, or charged after you cancelled, email us and we will refund the extra charge.
If you were charged by mistake, tell us within 7 days of the charge and we will review it.

Approved refunds are sent to the original payment method and usually reach you in 5 to 7 working days, depending on your bank.

Charges made by Meta for WhatsApp conversations are billed by Meta, not by us, and are not covered by this policy.

For billing questions or refund requests, email jkzonedigitalseva@gmail.com.